Trying to cancel my membership but there's no option to. Yet, I'm still being charged.

gwynethvalle  wrote when I go to manage my plan, nothing is there...

Try logging-in from a different desktop browser like Firefox or Chrome that accepts cookies and does not have script blockers.  If there is a problem with your payment, you must resolve that first. 

Canceling your annual plan before the 12th month, will result in an early termination fee -- 50% of remaining months.  See terms below.

Adobe Subscription and Cancellation Terms | Adobe

If you still need help, click the chat bot icon at the link above.  Type "Billing Agent" and hit Enter. 

Please take a look here: How to cancel your Adobe Creative Cloud plan or membership

If this doesn't help you have to contact the Adobe support. This is a public forum, not the link to Adobe support and  we can't help with account and payment problems. Please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

You must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

Moving this thread to the right community Adobe Creative Cloud​