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February 12, 2020
Question

trying to download 2020 photoshop on Mac

  • February 12, 2020
  • 1 reply
  • 177 views

I downloaded the 2020 photoshop (the installer) on my mac and the file says to double click the icon to install photoshop but nothing comes out or happened when i did double click.....

is this my computer's problem?

i've already triedand downloaded the installer more than five times and it still doesnt work

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1 reply

Rob_Cullen
Community Expert
Community Expert
February 12, 2020

I am not sure what icon you ar clicking, but-

Adobe software is all installed by the Adobe Creative Cloud Desktop App.

https://helpx.adobe.com/download-install/using/download-creative-cloud-apps.html

https://helpx.adobe.com/au/download-install/kb/creative-cloud-desktop-app-download.html

Are you signed-in to the CC Desktop App, and is it the most recent version?

Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .