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Jillianrayephotography
Participant
August 20, 2014
Question

trying to download CS5 extended on a new laptop with no disk drive. Do not have my old activation serial number to do it online...any help much appreciated.

  • August 20, 2014
  • 1 reply
  • 231 views

trying to download CS5 extended on a new laptop with no disk drive.  Do not have my old activation serial number to do it online...any help much appreciated.

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    1 reply

    kglad
    Community Expert
    Community Expert
    August 20, 2014

    you need your serial number to activate.

    Downloads available:

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

    Jillianrayephotography
    Participant
    August 20, 2014

    i have the product code on back of disk but cannot locate my s#...any ideas?

    kglad
    Community Expert
    Community Expert
    August 20, 2014

    contact adobe support to see if they can help you, https://helpx.adobe.com/contact.html