Trying to download Elements 14 but keep getting message of "Invalid Code" - have re-entered always but to no avail.

Question

Have tried to download Elements 14 but keep getting message of Invalid signature code. Have entered Redemption code several times allowing for 1 and 0 but to no avail.

There is only one Zero and several 1's which can not be mistaken for L's.

What is the solution?

John T Smith · Answer

Since this is an open forum, not Adobe support... you need to contact Adobe staff to help

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