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franks56616916
Participant
January 14, 2016
Answered

Trying to download elements 14, I have got the serial number but wwhen I click on the download button it gets to around 90% and then I get the following message The signature of Download-Adobe-photoshop-Elements-14-(windows)(6).exe is corrupt or inva

  • January 14, 2016
  • 3 replies
  • 2368 views

I am trying to install Photoshop elements 14, I have the serial No. but when I try to download it gets to around 90% and then stops I get the following message The signature of Download-Adobe-Photoshop-Elements-14-(windows)(6). exe is corrupt or invalid. I am running windows 10 any ideas where to go from here please

This topic has been closed for replies.
Correct answer kglad

if you have a corrupted downloads, use a different browser and/or different wired connection and/or a download manager.

3 replies

L
louiseg10478018
Participant
January 21, 2016

I too am having the same problem and the same message.  There are 7 steps to follow to download the software - I have purchased it (not a trial) but when I get to step 5 "Download the software using the provided link" I just get the message mentioned above!  Anyone know how to get past this please?

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
January 21, 2016

if you have a corrupted downloads, use a different browser and/or different wired connection and/or a download manager.

L
louiseg10478018
Participant
January 22, 2016

I cannot even get back to a page/link where I can re-enter my serial number to have another go at downloading!  Any ideas where I can pick this up from?

P
peterl84025677
Participant
January 15, 2016

Did you figure out what happened? I am also having this problem.

kglad
Community Expert
kgladCommunity Expert
Community Expert
January 14, 2016

if you follow all 7 steps you can directly download a trial here: Adobe Photoshop Elements 14 Direct Download Links, Premiere too | ProDesignTools

and activate with your serial number.

if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 

the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 

failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

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