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Participant
January 27, 2013
Answered

Trying to download Illustrator but says it's already installed

  • January 27, 2013
  • 1 reply
  • 417 views

Ordered the cloud but Illustrator won't install it says it's already installed

    This topic has been closed for replies.
    Correct answer MichaelKazlow

    If you cannot find a copy of Illustrator on your computer, you will need to run the CS Cleaner tool:

    http://www.adobe.com/support/contact/cscleanertool.html

    1 reply

    MichaelKazlow
    MichaelKazlowCorrect answer
    Legend
    January 27, 2013

    If you cannot find a copy of Illustrator on your computer, you will need to run the CS Cleaner tool:

    http://www.adobe.com/support/contact/cscleanertool.html

    Participant
    January 27, 2013

    Thank you so much you are a life saver I have been trying to figure it out all yesterday!!!