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Participant
May 24, 2021
Question

Trying to download photoshop

  • May 24, 2021
  • 2 replies
  • 376 views

Im trying to download photoshop on to my computer but it only downloads till about 8% then fails each time.  Please help.

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2 replies

Nancy OShea
Community Expert
Community Expert
May 25, 2021

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one.
- https://helpx.adobe.com/creative-cloud/system-requirements.html

Pay particular attention to Photoshop's new GPU requirements. See links below.
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
May 24, 2021

install the cc desktop app from here https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html and use it to install your adobe subscription and trial programs.

 

p.s. if you have trouble downloading, clear your browser's cache, try another browser or use the alternate links at the bottom of the above page.