Trying to download the first 4.5GB CS6 Design Web Premium package several times, but the download cuts out midway through...

Forum|Forum|11 years ago
March 16, 2015
1 reply
108 views

I'm using Windows 8.1 (fully updated) and Chrome.

This issue is really eating my bandwidth by having to delete and download the file again. The final file has different sizes in the end, from approximately 0.5GB to 2.0GB.

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Correct answer kglad

use a different browser and/or a different wired connection and/or a download manager.

make sure your computer is not 'going to sleep/stand-by mode' during the download.

kglad

Correct answer

Community Expert

use a different browser and/or a different wired connection and/or a download manager.

make sure your computer is not 'going to sleep/stand-by mode' during the download.

D

davel34437153Author

Participant

I've moved to a different house/network and plugged in through wired Ethernet.

I tried downloaded two different download managers and also tried each using Internet Explorer and Firefox as well... I'm currently using the computer while it's downloading so it's not going to sleep. I've also turned off my firewalls and anti-virus and it's "completed" the download four additional times, all of which stopped at exactly 480,704 KB.

I'm out of ideas... Are there any Adobe download clients that will download each program within the CS6 package and install individually?

D

davel34437153Author

Participant

I'm now trying this new IDM "Internet Download Manager" which installed itself into Firefox... it's also increased my download speed by more than 1 MB/s and is now the first time I've made it past the 2GB mark. Fingers crossed...

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