Skip to main content
nicholasz83940799
Participant
November 12, 2015
Question

Trying to install Adobe Suite 6 on new laptop, and nothing is coming up on my computer that will start the download. Please help

  • November 12, 2015
  • 2 replies
  • 234 views

Trying to install Adobe Suite 6 on new laptop, and nothing is coming up on my computer that will start the download.  Please help

    This topic has been closed for replies.

    2 replies

    nicholasz83940799
    Participant
    November 12, 2015

    Hello,

    I've now downloaded, but it will not open.  When I click open, another browser screen pops up and is blank.  It eventually just goes away.

    It's a 7Z file?  what's also weird is that it has a e (internet explorer logo on the file)

    Govardhan.V
    Participating Frequently
    November 12, 2015

    Are you trying to download CS 6 from below link ?

    https://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

    or the setup file is not responding ?

    nicholasz83940799
    Participant
    November 12, 2015

    No, sorry it's from the disc I still have from the original purchase in 2012.

    Will I be able to use those downloads off that link as long as I have the serial numbers?

    Thanks for the help.

    Govardhan.V
    Participating Frequently
    November 12, 2015

    Yep ,. you can use the Downloaded file and use your serial number to activate .