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Participant
December 10, 2011
Question

Trying to install Akamai Manager error message

  • December 10, 2011
  • 1 reply
  • 844 views

I have tried to down load my new upgrade but when I go to install Akamai Manager I get this message. Java Plug-in 1.5.0_30 Using JRE version 1.5.0_30-b03-389-9M3425 Java HotSpot(TM) Client VM User home directory = /Users/gayeshakeshaft

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    1 reply

    Gautham_K
    Participating Frequently
    December 10, 2011

    Hi,

    Which product upgrade are you trying to install using the Akamai Download Manager?

    Also, which operating system is your computer running on?

    Thanks

    Participant
    December 12, 2011

    Hi

    I am upgrading from CS3 DS to CS5.5 DS

    Mac OSX 10.5.8

    ChocCards

    Date: Sat, 10 Dec 2011 09:59:38 -0700

    From: forums@adobe.com

    To: gayeshake@hotmail.co.uk

    Subject: Trying to install Akamai Manager error message

    Re: Trying to install Akamai Manager error message

    created by Gautham K in Downloading, Installing, Setting Up - View the full discussion

    Hi, Which product upgrade are you trying to install using the Akamai Download Manager? Also, which operating system is your computer running on? Thanks

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    Gautham_K
    Participating Frequently
    December 12, 2011

    Hi,

    Try the steps mentioned in the link below before you begin the download:

    Configure Akamai for Mac

    Once you have verified / changed your browser settings as mentioned in the document, please clear the browser history and then try downloading the product.

    Thanks