Trying to install an app on my desktop on Creative Cloud

Forum|Forum|11 years ago
January 15, 2015
1 reply
76 views

Trying to install an app on my desktop on Creative Cloud but the wheel just keeps spinning - when I go to my account it says "we are unable to install all your plans - please try again" iMy purchase has been recorded but not working - what do I do? Please help!

Creative Cloud

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Jeffrey_A_Wright

Legend

Theresas1959 I do show that you have an active membership. Please see App doesn’t open | Progress wheel spins continually for information on how to resolve the current error.

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