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Participant
June 13, 2024
Question

Trying to install CC apps

  • June 13, 2024
  • 3 replies
  • 156 views

So I'm on my Windows 11 laptop, and trying to install the apps I just signed up for. I get the below error message when trying to instaall any of the included apps, whether I'm downlioading from Edge or Chrome. not sure what to do.

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3 replies

Shivangi_Gupta
Community Manager
Community Manager
June 14, 2024

In addition to the suggestions provided above by the experts, have you tried using a different browser?

Let us know. 

 

^Shivangi

 

kglad
Community Expert
Community Expert
June 13, 2024
John T Smith
Community Expert
Community Expert
June 13, 2024

You APPEAR to have a permission problem... are you using an Administrator account on your computer?