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tammys74496281
Participant
August 18, 2015
Answered

Trying to install creative cloud from redemtion card.

  • August 18, 2015
  • 1 reply
  • 161 views

When I go into www.creativecloud.com/redeem site I cannot type in the redemtion code.  Tried to chat with customer support but help site continues to loop through the common problems site.  Any help is appreciated!

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Correct answer Ned Murphy

Redemption Code Help

http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

Chat: For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.


https://helpx.adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_licensing-activation_stillNeedHelp

1 reply

Ned Murphy
Ned MurphyCorrect answer
Legend
August 18, 2015

Redemption Code Help

http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

Chat: For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.


https://helpx.adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_licensing-activation_stillNeedHelp