trying to install elements 11 and it comes up with 18 errors in the payload

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Correct answer Rave

Hi louisjones65,

You can try redownloading the software and check. What OS are you using and the error messages you get?

RaveCorrect answer

Participating Frequently

Hi louisjones65,

You can try redownloading the software and check. What OS are you using and the error messages you get?

A

Anonymous

To get Photo Elements to Install when getting an ERROR 7 on a Macintosh:

After Hours of Internet searches and a few more hours with the Adobe Call Center in India…

Set Permissions to “Read and Write” in Get Info to “Everyone” for the

/Library/Fonts

/Library /Preferences

/User/Library/Preferences

/Applications

Then “Apply” to “Enclosed Folders”

Uninstall Adobe Air, then Reinstall it

Rename these two folders.

Mac HD>library>app support>Adobe>caps

>>>BUT FIRST delete media.db file under caps

Mac HD>library>app support>Adobe>backup

Move any offending font families OUT of the /Library/FONT Folder to the Trash (they will be auto-reinstalled during the installation)

Log out, then Log back in as ROOT user.

Then install off your CD or downloadable install file.

I hope this saves the next poor guy or gal the hours and hassle…

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