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billg23076599
Participant
March 1, 2015
Question

trying to install older version of photoshop elements on new windows 7 computer with internet explorer 11. Install program does not recognize windows explorer 11. What can I do

  • March 1, 2015
  • 1 reply
  • 729 views

trying to install older version of photoshop elements on new windows 7 computer with internet explorer 11. Install program does not recognize windows explorer 11. What can I do

    This topic has been closed for replies.

    1 reply

    Ned Murphy
    Ned Murphy
    Legend
    March 1, 2015

    Make sure you have cookies enabled and clear your cache.  If it continues to fail try using a different browser.

    B
    billg23076599Author
    Participant
    March 1, 2015

    Hi,

    The program (probably version 6) requires internet explorer 4 or greater.

    Looks as though it does not like windows 7 and/or internet explorer 11.

    Any thoughts.

    Regards,

    Bill

    S
    Adobe Employee
    Scott V
    Adobe Employee
    March 1, 2015

    HI Bill,

    Did you set Internet Explorer as the default browser? If not the set it as the default. Check to see if you can do custom install

    Thanks

    Scott

    Here is the system req.

    Photoshop Elements 6.0

    Windows

    • Intel Pentium 4, Pentium M, or Intel Centrino 1.3 GHz (or compatible) processor
    • Microsoft Windows XP with Service Pack 2 or Windows Vista
    • 256 MB of RAM (512 MB recommended)
    • 1.5 GB of available hard-disk space
    • Color monitor with 16-bit color video card
    • 1024 x 768 monitor resolution at 96 dpi or less
    • Microsoft DirectX 9 compatible display driver
    • CD-ROM drive
    • Web features require Microsoft Internet Explorer 6, Netscape Navigator 7.0, or Mozilla Firefox 1.5

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