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A
ava5FAA
Participant
December 6, 2020
Question

Trying to Install photoshop and lightroom bundle... Install Error

  • December 6, 2020
  • 1 reply
  • 356 views

Every time I go to download both apps, it says my system and/or software needs to meet requirements. I have checked for any software update, but I seem to be up to date. I am at loss of what I need to do to get this to download, please help. TIA!

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1 reply

John Waller
Community Expert
John WallerCommunity Expert
Community Expert
December 6, 2020

Please tell us more about your system.

 

Which operating system are you running?

A
ava5FAAAuthor
Participant
December 6, 2020

MacBook Pro- OS X EL CAPITON, Version 10.11.6

John Waller
Community Expert
John WallerCommunity Expert
Community Expert
December 6, 2020

That's an older Mac running a 5 year old operating system. Can you upgrade to Mojave?

https://support.apple.com/en-au/HT211683

 

Photoshop and Lightroom require at least macOS 10.14 Mojave.

https://helpx.adobe.com/au/photoshop/system-requirements.html

https://helpx.adobe.com/au/lightroom-classic/system-requirements.html

https://helpx.adobe.com/au/lightroom-cc/system-requirements.html

 

Beware of upgrading to Catalina or Big Sur. They will not run any older 32 bit apps and may render some of your existing apps unusable.

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