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Participant
November 5, 2024
Answered

Trying to install photoshop elements 15 on new computer but serial numbers are already in use

  • November 5, 2024
  • 2 replies
  • 484 views

tyring to install photoshop elements  but it says serial numbers are already in use.

I signed out on the old computer to deactivate the numbers .

Correct answer Jeffrey_A_Wright

Thanks for your question, Stanley. Please see https://adobe.ly/3YTy5Xp for information about managing and utilizing your Photoshop Elements 15 activations. ^JW

2 replies

Nancy OShea
Community Expert
Community Expert
November 5, 2024
quote

Tryring to install Photoshop Elements 15 on a new computer...

By @stanley_8915

==============

This is a good time to upgrade from 10-year-old software to a supported app that's compatible with your new computer.   You wouldn't install old, worn out tires on a brand-new car, would you? 


Photoshop Elements (no subscription needed, 3 year license).
https://www.adobe.com/products/photoshop-elements.html

 

Nancy O'Shea— Product User & Community Expert
Participant
February 9, 2025

No I wouldn't install old, worn out tires on a brand-new car but this isn't the same thing.  I bought photoshop elements and premeire elements version 15.  It still works just fine for what I need but I can no longer activate it..my tires are not worn out.

kglad
Community Expert
Community Expert
February 9, 2025

@clodge169 

 

do you want to activate it and, if so, why can't you activate it?

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity ManagerCorrect answer
Community Manager
November 5, 2024

Thanks for your question, Stanley. Please see https://adobe.ly/3YTy5Xp for information about managing and utilizing your Photoshop Elements 15 activations. ^JW