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angus2202
angus2202
Participant
March 14, 2026
Question

Trying to load 2015 Pro and can't reach any agent at Adobe for support.

  • March 14, 2026
  • 2 replies
  • 37 views

Max devices reached and can’t delete old device, need ot speak to someone

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    March 15, 2026

    Acrobat Pro 2015 is End of Life and unsupported since 2020.

    For security reasons, use a supported product below.

     

    Hope that helps.

     

    Nancy O'Shea— Product User & Community Expert
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 14, 2026

    there’s no support for older adobe versions.  and there’s no way to recover an activation other than using a computer that has a current activation AND that meets adobe’s security standards.

     

    https://community.adobe.com/t5/download-install-discussions/activation-limit-reached-for-non-subscription-adobe-desktop-applications/td-p/14804413?linkId=100000305463075

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