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angus2202
Participant
Mar 14, 2026 4:28 PM UTC
Question

Trying to load 2015 Pro and can't reach any agent at Adobe for support.

Max devices reached and can’t delete old device, need ot speak to someone

    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    Mar 15, 2026 9:33 PM UTC

    Acrobat Pro 2015 is End of Life and unsupported since 2020.

    For security reasons, use a supported product below.

     

    Hope that helps.

     

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    Nancy O'Shea— Product User & Community Expert
    kglad
    Community Expert
    Community Expert
    Mar 14, 2026 4:34 PM UTC

    there’s no support for older adobe versions.  and there’s no way to recover an activation other than using a computer that has a current activation AND that meets adobe’s security standards.

     

    https://community.adobe.com/t5/download-install-discussions/activation-limit-reached-for-non-subscription-adobe-desktop-applications/td-p/14804413?linkId=100000305463075

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