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March 1, 2016
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Trying to reactivate my old Photoshop Elements 10 by downloading to new computer, but Adobe insists on downloading Elements 14, and won't recognise my serial number

  • March 1, 2016
  • 1 reply
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Trying to reactivate my old Photoshop Elements 10 by downloading to new computer, but Adobe insists on downloading Elements 14, and won't recognise my serial number

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    Correct answer John T Smith

    Download & Install instructions https://forums.adobe.com/thread/2003339 may help

    -includes a link to go to a page to download Adobe programs if you don't have a disc or drive

    -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

    -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

    -you will need to enter your original serial number during install for non-Cloud programs

    -or kglad links in reply #1 here https://forums.adobe.com/thread/2081216 may help

    Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    March 1, 2016

    Download & Install instructions https://forums.adobe.com/thread/2003339 may help

    -includes a link to go to a page to download Adobe programs if you don't have a disc or drive

    -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

    -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

    -you will need to enter your original serial number during install for non-Cloud programs

    -or kglad links in reply #1 here https://forums.adobe.com/thread/2081216 may help

    Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq