I'm unable to reinstall my Photoshop Elements 13, I get a message saying that the installer failed. So I tried to download the Photoshop Elements 15 trial and the same things happened. Any help please? I tried contacting Adobe, but that's no good.
Curt the installation logs are located in //Library/Logs/Adobe/Installers/. If you continue to face any difficulties locating the installation log files can you please post a screen shot of the Logs folder? You can find complete details on how to post a screen shot at FAQ: How do I capture and post a screen shot or video?
Jeff,
I really appreciate the time you spent with me trying to solve my problem. I had obviously done something that caused the problem, probably when I was cleaning it. Anyway, I used the Time Machine to go back and all is good. Now I can check out PSE 15. Thanks a lot.
Curt
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