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Participant
November 29, 2019
Question

Trying to remove CS5.5 from Mac Catalina

  • November 29, 2019
  • 3 replies
  • 253 views

I upgraded my Mac to Catalina, not knowing the issues my CS 5.5 would have. Now I can't get the 5.5 apps off my system. The Cleaner Tool shows there's nothing there, but my Applications folder shows that they are all still there. I've asked Help and they sent me here. I've already purchased the CC subscription, but would really like these apps off my hard drive. Help???

 

Thanks in advance!

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3 replies

Nancy OShea
Community Expert
Community Expert
November 29, 2019

Manual removal is your only option now because the legacy uninstallers are 32-bit. 

Another option for folks having trouble with Catalina, downgrade to Mojave.

https://macpaw.com/how-to/downgrade-from-catalina

 

 

 

Nancy O'Shea— Product User & Community Expert
Just Shoot Me
Legend
November 29, 2019

Find them in the Applications folder and Delete them. Look, SEARCH your system for .plist files associated with the CS 5.x programs and delete them.

 

https://www.google.com/search?ei=_l7hXaHQB7G4ggfPsKPgCw&q=OS+X+.plist+files&oq=OS+X+.plist+files&gs_l=psy-ab.3..0i30j0i5i30j0i8i30l3.395342.401367..404841...0.2..0.160.658.8j1......0....1..gws-wiz.......0i71j0i7i30j0i8i7i30j0i13i30j0i13i5i30j0i7i5i30.dU6nkKoACGo&ved=0ahUKEwihx-SdgpDmAhUxnOAKHU_YCLwQ4dUDCAs&uact=5

 

Delete the Aliases associated with those programs and remove the icons froim the DOCK if any are still on the DOCK.

John T Smith
Community Expert
Community Expert
November 29, 2019

That old version is LONG out of being supported by Adobe

 

If the cleaner tool does not see the programs to remove them, I can't tell you how to remove them