Skip to main content
Participant
October 29, 2015
Resuelto

Trying to update my Photoshop CS6, but keep getting a failure with the code U44M1P7

  • October 29, 2015
  • 2 respuestas
  • 263 visualizaciones

I keep getting a failure message when updated my Photoshop CS6. Any suggestions?

    Este tema ha sido cerrado para respuestas.
    Mejor respuesta de JJMack

    If you had CS6 perpetual and have install  Creative cloud versions of Photoshop. Uninstall CS6 then install CS6 via the creative cloud desktop application.

    If you only have perpetual CS6 I would suggest that you try installing CS6 on top of your current CS6. That should back level CS6 to version 13.0.  After you install CS6 use menu Help>Updates.  That  should update CS6 to version 13.0.1.3 Windows or 13.0.6 Mac and ACR to ACR 9.1.1 CS6 should be activated and your Plug-ins, Preferences presets and actions will still be installed.

    2 respuestas

    JJMack
    Community Expert
    JJMackCommunity ExpertRespuesta
    Community Expert
    October 29, 2015

    If you had CS6 perpetual and have install  Creative cloud versions of Photoshop. Uninstall CS6 then install CS6 via the creative cloud desktop application.

    If you only have perpetual CS6 I would suggest that you try installing CS6 on top of your current CS6. That should back level CS6 to version 13.0.  After you install CS6 use menu Help>Updates.  That  should update CS6 to version 13.0.1.3 Windows or 13.0.6 Mac and ACR to ACR 9.1.1 CS6 should be activated and your Plug-ins, Preferences presets and actions will still be installed.

    JJMack
    Participating Frequently
    October 29, 2015
    JJMack
    Community Expert
    Community Expert
    October 29, 2015

    Why did you move this they are not trying to install or setup CS6 they are trying to update CS6....

    JJMack