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Participant
December 3, 2021
Question

Trying to update to Adobe photoshop 2022 but cannot see all available options and can't increase

  • December 3, 2021
  • 1 reply
  • 844 views

I purchased update for Adobe photoshop but when the instalations options come up I can't enlarge it so cannot choose language or location which means I cannot update?  Any help with this please.

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1 reply

Nancy OShea
Community Expert
Community Expert
December 3, 2021

Make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on:
Windows 10 versions 21H1, 20H2, 2004, and 1909 (LTSB branches are not supported)
macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina)
- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html


Nancy O'Shea— Product User & Community Expert
Participant
December 8, 2021
My windows is updated but still having the same problem, the window that opens to download isn't big enough for my to make the choices that I need i.e. location etc. and I cannot increase it at all
Jeffrey_A_Wright
Community Manager
Community Manager
December 8, 2021

Margaret, what is the resolution setting for the primary monitor connected to the computer running Windows?  Please see https://support.microsoft.com/en-us/windows/view-display-settings-in-windows-37f0e05e-98a9-474c-317a-e85422daa8bb#WindowsVersion=Windows_10 for information on how to check this setting.