Trying to update to Adobe photoshop 2022 but cannot see all available options and can't increase

Forum|Forum|4 years ago
December 3, 2021
1 reply
844 views

I purchased update for Adobe photoshop but when the instalations options come up I can't enlarge it so cannot choose language or location which means I cannot update? Any help with this please.

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Nancy OShea

Community Expert

Make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on:
Windows 10 versions 21H1, 20H2, 2004, and 1909 (LTSB branches are not supported)
macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina)
- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Nancy O'Shea— Product User & Community Expert

M

Margaret22077695xso1Author

Participant

My windows is updated but still having the same problem, the window that opens to download isn't big enough for my to make the choices that I need i.e. location etc. and I cannot increase it at all

Jeffrey_A_Wright

Community Manager

Margaret, what is the resolution setting for the primary monitor connected to the computer running Windows? Please see https://support.microsoft.com/en-us/windows/view-display-settings-in-windows-37f0e05e-98a9-474c-317a-e85422daa8bb#WindowsVersion=Windows_10 for information on how to check this setting.

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