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Participant
September 21, 2017
Answered

Two Adobe ID

  • September 21, 2017
  • 1 reply
  • 389 views

Hi,

I have two different adobe ID: one with my personal email and the second one with my university email.

I have on the first the license for Photoshop, on the second the license for Illustrator.

I was wondering how I can pool them and use Illustrator and Photoshop from one single account.

Thank you in advance for your help.

Bets

Alessia

This topic has been closed for replies.
Correct answer Ned Murphy

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-membership

1 reply

Ned Murphy
Ned MurphyCorrect answer
Legend
September 21, 2017

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-membership