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A
albertod88646997
Participant
October 3, 2019
Question

two questions: taxes and contacting Adobe by mail.

  • October 3, 2019
  • 4 replies
  • 192 views

Dear All

Why Adobe is "esente da tasse"? , exempt from taxces here in Italy ? It is not a secret information, they say it when they send you an invoice... 

why it is so difficult to contact any Adobe mail, or similar, in order to receive answers ?

 

If someone happens to know, but I would really like to get an answer from the Adobe people.

 

Regards

Alberto

 

<Moderator edited the title for clarity. Was "Two questions">

    This topic has been closed for replies.

    4 replies

    Preran
    Preran
    Legend
    October 3, 2019

    You should be able to get in touch with Adobe Support directly using this link https://helpx.adobe.com/in/contact.html

     

    Use the chat button to get started. 

    T
    Test Screen Name
    Legend
    October 3, 2019

    Did you add your company's tax number to your Adobe account? If so, as is normal in most of the EU, no sales taxes are charged.

      T
      Test Screen Name
      Legend
      October 3, 2019

      Adobe don't offer email support or customer service.

        Abambo
        Community Expert
        AbamboCommunity Expert
        Community Expert
        October 3, 2019

        Contact Adobe sales department, but I doubt that you will get a qualified answer from a sales agent, except if that is something common to answer. 

         

        I did, however, by reading your question, not find out what taxes you mean. Is it VAT (sales tax) or direct taxes? 

         

        Sales taxes may be excempt according to EU rules. Directed taxes may be excempt, because as the headquarters are in Ireland, taxes are due in Ireland.

         

        ABAMBO | Hard- and Software Engineer | Photographer
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