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Ryan23222673v0ku
Participant
February 28, 2022
Question

UI scaling, state of neglect

Adobe suite does not scale properly in Windows. Dialogs, toolbars and other elements are bugged and oriented offscreen. The resust is often a complete loss of functionality.

 

Adjusting the OS scaling settings in an unacceptable work-around that renders the OS in an unoptimized state outside of adobe products. Support also recommended I change my monitor resolution, another unaccaptable work-around. I bought a 4k monitor specifically for editing graphics and video, but unfortuntately adobe has not programmed their software to support UHD screens.

 

It's time adobe recognises this pitfall as a glaring flaw in their product instead of putting the burden on its customers.

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2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
February 28, 2022

@Ryan23222673v0ku,

I have no such problems with latest Creative Cloud apps. 

 

Which Adobe Apps and versions are you using? And which version of Windows?

 

Legacy Creative Suite is NOT Hi-DPI aware and it never will be because it's discontinued & unsupported software.

 

OPTION 1: Reduce your display's screen resolution at the OS level

OPTION 2: Increase text & icon scale to 125-150%.  This may have other consequences however, such as truncated panels.

OPTION 3: Use Windows Magnifier (Win key + plus sign) to facilitate easier viewing at normal resolution & scale.

 

Hope that helps.

 

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Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
February 28, 2022

This is a public forum with "some" Adobe staff participation, use the link below to make a report or request
-for Video & Audio & Animator programs https://adobe-video.uservoice.com/
-for PPro https://adobe-video.uservoice.com/forums/911233-premiere-pro
-https://www.adobe.com/products/wishform.html for everything else

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