UK customer support number?

5 replies
2475 views
Translate

Hello! what is the UK customer service number for creative cloud subscription support?

Creative Cloud

This topic is closed to new replies. Start a new post to keep the conversation going.

kgladCorrect answer

Community Expert

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

John T Smith

Community Expert

Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Translate

A

AARDVARK7

Inspiring

There does not appear to be any way to contact Adobe directly, which I'm pretty sure is contrary to UK law!

I need and have needed to get in touch with them, but it is an impossibility. Consequently, I will be contacting Trading Standards to report their lack of any telephone number.

Translate

I

Ian James0101

Participant

Likewise,

Cancelled free trial well with time. All you get is emails bounced back or saying busy and someone will get back to you. Its ALL BS and you just spend hours literally trying to speak to someone.

I am also going to Trading Standards. Completely fed up with it! How in this day and age can a company operatate in the UK with ZERO way to contact them. They are just ripping people off with cancelation fee's amd other BS

Translate

kglad

Community Expert

or https://helpx.adobe.com/contact/phone.html

Translate

kglad

Correct answer

Community Expert

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.