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nigelfreeney
Participant
April 28, 2012
Answered

UK VAT registered - how to buy downloads without VAT

  • April 28, 2012
  • 1 reply
  • 1571 views

Hi,

I run a UK VAT registered company but can't see any way of entering my VAT registration number so that I can purchase without paying the Irish VAT. Does anyone know how to do this and why doesn't Adobe make it simple?

    Correct answer Jeffrey_A_Wright

    Mylenium is correct you will want to work with our sales department and provide them with your registration number.  There is still an approval process to go through though before you will be enabled to make purchases without the VAT applied.  You also will need to purchase the download version of the product. It is a requirement that we apply VAT for any physical goods which are purchased.  You can find more detals at Adobe Stores | Online order and payment FAQ - http://helpx.adobe.com/x-productkb/policy-pricing/stores-online-order-payment-faq.html.  I would recommend reviewing the Taxes and VAT charges section of the document.

    1 reply

    Mylenium
    Mylenium
    Legend
    April 28, 2012

    I don't think you are supposed to and will have to deduct it post purchase. You could always ask your regional support or handle it through a reseller. These things vary too specifically froim region to region, but Adobe does have a pretty large UK branch, so I'm sure there's someone you can talk to...

    Mylenium

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity ManagerCorrect answer
    Community Manager
    April 28, 2012

    Mylenium is correct you will want to work with our sales department and provide them with your registration number.  There is still an approval process to go through though before you will be enabled to make purchases without the VAT applied.  You also will need to purchase the download version of the product. It is a requirement that we apply VAT for any physical goods which are purchased.  You can find more detals at Adobe Stores | Online order and payment FAQ - http://helpx.adobe.com/x-productkb/policy-pricing/stores-online-order-payment-faq.html.  I would recommend reviewing the Taxes and VAT charges section of the document.

    J
    Jasperlenin
    Participant
    August 5, 2025

    I had a similar issue when trying to buy software from another EU-based site, they kept adding local VAT even though I’m UK registered. Ended up having to send my VAT number to their support team, wait for approval, and then they removed the VAT on future orders.

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