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Participant
December 10, 2012
Question

Unabe to activate creative cloud

  • December 10, 2012
  • 2 replies
  • 649 views

I have two days without been able to open any adobe programs because when I log in, a windows pops out and says:

Activation Failed

we are unable to activate creative cloud

Please check your internet connection settings and try again.

But my internet conection is fine, Does any one have a idea of what might be happening?

This topic has been closed for replies.

2 replies

Participant
December 13, 2012

I'm having the same issue.  It's so frustrating!!!!  I had the worst customer service experience of my life...3 times!  I've been without the ability to use my software for three days, and it's still not working.  I have clients and deadlines that I'm missing.  I think I'm going to cancel my membership, and blog the hell out of this issue.  It's a deal breaker for me and all the other freelance designers that I know because clients are depending on us.  Adobe, please help us fix this issue.  This is imperative!!

Mylenium
Legend
December 11, 2012
Participant
December 13, 2012

I've gone through the steps in this post Sign in or activation errors and it seems as though everything is working properly, and I have no firewall on.  Not sure what the problem is.  Any help would be greatly appreciated.