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Kirsten30639062gdja
Participant
June 21, 2023
Answered

Unable to access Adobe XD trial for Coursera Google UX course

  • June 21, 2023
  • 2 replies
  • 524 views

Hi,

I'm currently taking the Coursera Google UX course, and with it comes a 9 month trial to Adobe XD. However, when I click the 'Claim your reward' button, it takes me to https://www.adobepartneroffer.com/, which just says "We are experiencing a network outage which is impacting your partner offer. We do not have an estimated timeline for resolution yet, but it's being treated with the highest priority." This site has been down for weeks now and I am unable to get XD, which is needed for the course. I've also contacted Coursera, but this seems more of an Adobe issue. Please help as I cannot progress in the course until this is resolved.

Thank you.

    This topic has been closed for replies.
    Correct answer Kirsten30639062gdja

    Luckily Adobe and/or Coursera finally found a fix after many weeks!

    2 replies

    K
    Kirsten30639062gdjaAuthorCorrect answer
    Participant
    June 29, 2023

    Luckily Adobe and/or Coursera finally found a fix after many weeks!

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    June 30, 2023

    thanks for the update @Kirsten30639062gdja 

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    June 21, 2023

    contact coursera google for an alternative.  otherwise, if you have to use that website, you'll have to wait.  

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