unable to access to the apps in my creative cloud desktop

Question

Hello,I have no more access to the apps in my creative cloud desktop.Creative cloud desktop says me (see screenshot) : "You do not have access to application management features. To manage applications, authorization from your IT administrator may be required."Have you a solution in order to have access to the apps in the creative cloud desktop.

Jeff_A_Wright · Accepted Answer

Thread summaryA poster has expressed concerns about their ability to access applications in the Creative Cloud desktop app. They encountered a message stating, "You do not have access to application management features. Authorization from your IT administrator may be required to manage applications." Upon checking the Apps tab in the Creative Cloud desktop app, they noticed that no applications were listed.Troubleshooting steps / guidance mentioned by other participantsNancy O'Shea (Community Expert) recommended alternating between personal and work/school accounts to ensure the app is signed in under the correct account type.Kglad (Community Expert) inquired if any changes could have modified the app configuration value from true to false, leading the user to identify the FrameMaker 18.00 installation as the likely cause.Suggested solutions by Adobe1. Fully sign out of the Creative Cloud desktop app and then sign back in with the correct profile, ensuring you select the right personal or work/school account associated with your plan.Creative Cloud app prompts to sign in repeatedly for current versions2. Uninstall and reinstall the Creative Cloud desktop app. If the Apps tab is empty or app management remains disabled, the desktop app may be corrupted. Use the dedicated uninstaller to uninstall it.Uninstall Creative Cloud desktop app3. Edit the ServiceConfig.xml file to enable the App panel. If the ServiceConfig.xml is set to false, the app panel will be hidden.Customize using the ServiceConfig file4. Resolve a failed installation. If reinstalling the Creative Cloud app doesn't resolve the issue, or if the management features are unavailable, follow the troubleshooting steps for installation failures.Installation failed for Creative Cloud desktop app

pierret18811376 · Answer

Finally, I found the solution :Close the Creative Cloud Desktop application.Navigate to the following path:C:\Program Files (x86)\Common Files\Adobe\OOBE\configsLocate the file named serviceConfig.xml and copy it to your desktop.Open the file using a text editor such as Notepad.Update the value for “app panel” from FALSE to TRUE, then save the changes.Replace the original file in the same location with the modified file.Restart your computer

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