unable to activate CS3 [CS3 is DEAD]
Hopefully someone can shed some light on this...
I have a retail copy of CS3 master collection, bought some 4 or 5 years ago. It is installed and activated on my main PC, and has also been installed and used on a now-deceased laptop.
I'm building a new laptop now, and have installed the bits of the suite that I need - but I can't activate them. When I try internet activation, I get told that the software has reached it's activation limit. There is no option in the installed copy on my desktop to deactivate, and the previous laptop is dead.
I've just spent 45 completely fruitless minutes on a "help" chat, and gone round in a loop of "your serial number is invalid", "talk to the reseller you purchased from", "your serial number is invalid"...
I apparently have two adobe accounts (business and personal), and can log in to both of them, but the CS3 software doesn't appear in either, and I can't add it. The only thing that does appear is the old copy of elements my other half uses. Yet the CS3 install tells me the serial number is fine, just has reached its activation limit.
Can anyone give me any useful suggestions while I go looking for alternate software?
Thanks
Noel Weston
