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Participating Frequently
January 12, 2021
Question

Unable to activate CS4 Design Standard with genuine serial from original DVD install

  • January 12, 2021
  • 2 replies
  • 256 views

I've reinstalled CS4 on a new computer from the DVDs, but the serial box keeps a red cross and I'm unable to activate.

Meanwhile, I've also tried to deactivate the license on my previous computer but I keep running into the 'Unable to connect' error. I don't it's the issue anyway because I don't have the "too many activation" message

I've contacted live support and they've sent me here.

This topic has been closed for replies.

2 replies

pixel.Author
Participating Frequently
February 10, 2021

bump

John T Smith
Community Expert
Community Expert
January 12, 2021

1 - this is a public forum, so do NOT post a number here

2 - do you have 6 groups of 4 numbers with no letters?

pixel.Author
Participating Frequently
January 13, 2021

Thank you for your answer.

Yes of course I have the serial on the sticker box, and it also had been registered on my adobe account