Unable to active Adobe Web Premium 5.5

Forum|Forum|10 months ago
March 24, 2025
2 replies
336 views

We are using Adobe Web Premium 5.5 now we have updrage the new machine with Windows 11 and Unable to active Adobe Web Premium 5.5

kglad

Community Expert

what message or problem do you see when trying to activate cs 5.5?

M

Manupatra29156494lrvlAuthor

Participant

Showing massage is (cs 5.5 is not activate Please Login with Adobe ID or Try with Another Key ) But currently we are using that Lic on another machine We have to chage the machine so we are not deactive the lic from old machine ??

jane-e

Community Expert

@Manupatra29156494lrvl

You need to have at least one of your two activations available. Did you deactivate on your previous computer? Adobe does not reset activations.

See this post from employee Jeff Wright for details:

https://community.adobe.com/t5/download-install-discussions/activation-limit-reached-for-non-subscription-adobe-desktop-applications/td-p/14804413

I've moved your post from Using the Community to the Account, Payment, & Plan forum.

Jane

M

Manupatra29156494lrvlAuthor

Participant

We have only One Lic and thst is working fine on old machine , Now we have preraired the new machine and installed the CS5.5 and Now we are not able to Active . We dont deactivte the Lic from Old machine.

kglad

Community Expert

@Manupatra29156494lrvl

are you seeing an excess activation count message when trying to activate on the new computer?

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