Unable to connect to Adobe to validate and run my installed CS6.

Question

I’m getting an error message when I try to connect the computer my CS6 is installed on to the Adobe validation servers to validate its s/n. I have tried EVERY troubleshooting step Adobe suggests to fix this fix, but the problem persists. And it persists because, although Adobe has all the info they need to verify that I am the tranferee and the new owner of the software, the company refuses to do so by taking refuge in "We no longer support this version."  They would rather try to force folks to buy a subscription than do the ethical thing and stand by their customers. So he almighty dollar wins again! What a shameful state of affairs.

John T Smith · Answer

Server won't connect-https://community.adobe.com/t5/download-install-discussions/unable-to-reach-adobe-servers-while-installing-or-updating-adobe-apps/td-p/14667078 TLS 1.2 is now required to connect https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html-If you have Windows 7 be sure to do the EASYFIX.MSI in step 2 of the above link-test your browser https://clienttest.ssllabs.com:8443/ssltest/viewMyClient.html-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html-https://helpx.adobe.com/download-install/kb/unable-to-reach-adobe-servers.html-https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error113-https://docs.microsoft.com/en-us/mem/configmgr/core/plan-design/security/enable-tls-1-2

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