Unable to convert PDF to Word

Question

Hi there,I recently paid for my annual subscription (Adobe Acrobat Export PDF) and every time I wish to convert a PDF to word, I get taken to the Adobe website with all the pricing options.Does anyone have any suggestions about getting this resolved please?Cheers - Jack

John T Smith · Answer

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

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