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A
Anonymous
March 31, 2012
Question

Unable to Deactivate

  • March 31, 2012
  • 1 reply
  • 653 views

Hello,

I installed CS5.5 on my new iMac.  After installing, I noticed a defect in the screen and took it to the Apple store.  They replaced my new iMac and now I need to activate CS5.5 on my replacement.  I also have my liscense installed on my laptop.  I am unable to deactivate from my old iMac, so how do I install on my replacement?  I do have the SN for the old iMac if that helps.

Thank you,

Joe

    This topic has been closed for replies.

    1 reply

    M
    Manish-Sharma
    Inspiring
    March 31, 2012

    Contact Adobe Support , they will reset your activation

    here is the link for chat support http://www.adobe.com/support/contact/

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