Unable To Deactivate Adobe Acrobat Standard X Error Code #194:8

Question

Hi there,

I'm trying to deactivate my installed Acrobat X Standard before I reformat and sell off my computer but I keep getting the error message: "Deactivation was not successful." along with the error code: "#194:8" with countless repeated attempts.

I have already followed the steps to your online guide "Learn to activate or deactivate Adobe apps" to no avail. The computer is conneted fine to the internet and there's no firewall or proxy between it.

I've tried repairing my Acrobat Installation and have restarted my computer many times but your Deactivation dialog keeps displaying the same error almost instantly with each attempt. Is it even doing anything?

Peru Bob · Accepted Answer

Or please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or Twitter:
https://twitter.com/AdobeCarecomputing-and-avoid-disasters/

Shivangi_Gupta · Answer

Hi Benjamin,It appears like you do not have any active account/subscription with Adobe. It would be better if you could contact our support team for further help as suggested by the experts above.Regards,Shivangi

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