Dear customer services or anyone
I bought Acrobat XI pro (education). On the first day, I could not download the program (it took several hours). So I kept repeat "begin download" again and again. After 10 times, the download could not be done again.
What should I do?
Thank
See if you can download the trial version of the software directly thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html
If it continues to be a problem you should try using a different browser.
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