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December 31, 2017
Answered

Unable to download Adobe from the link in the email they sent me

  • December 31, 2017
  • 1 reply
  • 302 views

I bought Adobe Acrobat Pro 2017 and received an email with a downloading link in it, but every time I click it, a page like this pops out, any solutions?

HTTP Status 500 - Access Token not issued!!

type Status report

message Access Token not issued!!

description The server encountered an internal error that prevented it from fulfilling this request.

    This topic has been closed for replies.
    Correct answer kglad

    clear your adobe.com cookies, use a different browser or try the link below.

    Downloadable installation files available:

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    December 31, 2017

    clear your adobe.com cookies, use a different browser or try the link below.

    Downloadable installation files available:

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.