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ingridp9597884
ingridp9597884
Participant
April 5, 2015
Question

unable to download and install premiere pro CC 2014

  • April 5, 2015
  • 1 reply
  • 197 views

Hello,

I am running OSX 10.8.5

3.4 GHz Intel Core i7

16 Go

I already have Premiere Pro CS 6 installed and would like to test CC 2014, without deintalling the previous version.

Via Adobe Creative Cloud, I cannot install it..... I verified the permissions, as recommended, but everything seems allright...

What is the problem ? How can I test CC 2014 ?

Thank you

This topic has been closed for replies.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
April 5, 2015

if you follow all 7 steps you can directly download a trial here:  Adobe CC 2014 Direct Download Links: Creative Cloud 2014 Release | ProDesignTools

and activate with your serial number.

if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 

the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 

failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

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