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NigelD1
Inspiring
March 1, 2020
Question

Unable to download correct version of Photoshop

  • March 1, 2020
  • 1 reply
  • 293 views

On 27th Feb I used Photoshop 2020 on my old PC for the last time before I installed everything on a new PC. The next day I installed Creative Cloud which installed Lightroom, correct version. Then I tried to install Photoshop but for some reason, the version that is downloaded is the ipad version, not the desktop version. Yes, I have clicked on the correct icon. I have even tried the wrong icon just in case there was a problem with Adobe site but no, I still keep getting the wrong version. Does anyone have a clue what the problem could be please?

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1 reply

T
Test Screen Name
Legend
March 1, 2020

What exactly makes you say it is the iPad version? Please be detailed, it should be absolutely impossible to download the iPad version to a PC, no matter how we try!

N
NigelD1Author
Inspiring
March 1, 2020

I uninstalled CC and reinstalled it again and both Lightroom and Photoshop installed first time with no problem. I have no idea what the problem was. I've installed CC on enough PC's.

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