Unable to download Creative cloud

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Hi,

I am unable to download the creative cloud app on my mac. The download always freezes at 1.5%. I have tried removing the apps and tried downloading it again, facing the same issue again.

Any suggestions would be appreciated.

Thank you.

How to
Mac
Download and install
Crash or freeze
Problem or error

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Peru Bob

Community Expert

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

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jane-e

Community Expert

Hi @Harish Suthar

I've moved this from Photoshop where you posted to Download & Install.

~ Jane

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