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Participant
June 21, 2021
Question

Unable to download Creative cloud

  • June 21, 2021
  • 2 replies
  • 371 views

Hi, 

I am unable to download the creative cloud app on my mac. The download always freezes at 1.5%. I have tried removing the apps and tried downloading it again, facing the same issue again. 

Any suggestions would be appreciated. 

Thank you. 

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2 replies

Peru Bob
Community Expert
Community Expert
June 21, 2021

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?


jane-e
Community Expert
Community Expert
June 21, 2021

Hi @Harish Suthar 

 

I've moved this from Photoshop where you posted to Download & Install.

 

~ Jane