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mmbbss
mmbbss
Participant
December 31, 2015
Question

Unable to download free trial

  • December 31, 2015
  • 2 replies
  • 298 views

I'mm trying to download CC free 30 day trial. The download has stalled on the first application (38% installed for 24 hours). I have an expired earlier subscription. Could this prevent me from accessing the 30-day trial?

This topic has been closed for replies.

2 replies

Pattie-F
Pattie-F
Legend
January 1, 2016

I am moving this discussion to the Creative Cloud Download & Install forum.

kglad
Community Expert
kgladCommunity Expert
Community Expert
January 1, 2016

if you used a trial a computer, you cannot restart an expired trial on the same computer.

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