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m_57
m_57
Participant
November 19, 2014
Question

unable to download illustrator

  • November 19, 2014
  • 1 reply
  • 186 views

when i tried to download the illustrator,  safari send a message" can't open "aam://SAPcode…."

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 19, 2014

    if you're trying to install ai with a cc subscription, sign in and start your download using the cc desktop app, Adobe: Creative, marketing, and document management solutions

    otherwise, which ai?

    m_57
    m_57Author
    Participant
    November 20, 2014

    Yes, i'm using de cc desktop, but when it's start to download, the website page change for "aam://SAPCode=ILST?productVersion=18.0?passPhrase=UAyHTkVYQJi4Wpi9RXmX7TvNtuSTk68rHLOMg3OPQTc8XObuozJaJY3cCm3ltUW6mfT9PMdsnQ+JNfYJSkV9Ua5x15e0GQOSX02oJvBzJONkbNPPgZX3BbfKiwe9I8Yw/nupFehMf8NVBIfrbFtiFDol+9uE5A2LUjPrt1SAyTk=" and safari send a message saying it's impossible to open a page started with "aam://"

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 20, 2014

    Error referring to aam protocol when you click download button | CC

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