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Participant
May 15, 2021
Question

Unable to Download InDesign

  • May 15, 2021
  • 1 reply
  • 423 views

I have  an Indesign subscription and when I go to install indesign on my computer it makes it to about 5% and then says it has failed. Please help!

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    1 reply

    kglad
    Community Expert
    Community Expert
    May 16, 2021

    install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

     

    if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

     

    if that's what you're doing:

     

    using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

    click contact us (= cryptic icon in the lower right)

    in the chat field, type AGENT
    be patient, it can take quite a while to reach a human