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Participating Frequently
June 6, 2016
Answered

Unable to download photoshop after several try and troubleshoot

  • June 6, 2016
  • 4 replies
  • 1019 views

Please please help me in downloading photoshop. Tried a several times did all the troubleshoot. But still not been able to download it. Its giving a error. I have paid extra as I thought it may be a payment issue but still its the same. Please help me.

This topic has been closed for replies.
Correct answer Sheena Kaul

Not really... tried this atleast 6-7 times... I have been trying installing from last 48 hrs... tried everything possible... but no result


This thread might help you: Lightroom - Installation Error - Exit Code 7

4 replies

Participating Frequently
June 7, 2016

Please find the screenshots

Sheena Kaul
Legend
June 7, 2016

Hi oindrilab86501148,

Please refer CC Errors FAQ: How do I fix Exit code 6 or 7 while installing Adobe Creative Cloud?

Hope that helps!

Regards,

Sheena

Participating Frequently
June 7, 2016

Not really... tried this atleast 6-7 times... I have been trying installing from last 48 hrs... tried everything possible... but no result

Participating Frequently
June 7, 2016

Moving to that does not really help me... I have paid three times without need still unable to install ps and lr

Lilybiri
Legend
June 7, 2016

I'm very sorry, could you insert a screenshot of the error you are referring to? Use the camera icon in the toolbar:

Participating Frequently
June 7, 2016

Give me some time i will attached

Participating Frequently
June 7, 2016

I m using windows 7 ultimate

Yes i m using my own laptop with full permission

Photoshop CC (2015), Lightroom (2015)

I m getting error 7 msg

Sheena Kaul
Legend
June 7, 2016
John T Smith
Community Expert
Community Expert
June 6, 2016

When you ask a question you need to provide some basic information

-Forum quick start https://forums.adobe.com/docs/DOC-5601

Mac or Windows, and EXACTLY which version of the operating system?

Recent Mac AND Windows operating systems have been known to cause "odd" problems

Are you using a computer Administrator account with full read/write permission?

Exactly which version of the program do you have that is causing problems?

What error message do you see?