oindrilab86501148

Participating Frequently

Answered

Unable to download photoshop after several try and troubleshoot

Forum|Forum|9 years ago
June 6, 2016
4 replies
1019 views

Please please help me in downloading photoshop. Tried a several times did all the troubleshoot. But still not been able to download it. Its giving a error. I have paid extra as I thought it may be a payment issue but still its the same. Please help me.

Creative Cloud

This topic has been closed for replies.

Correct answer Sheena Kaul

Not really... tried this atleast 6-7 times... I have been trying installing from last 48 hrs... tried everything possible... but no result

This thread might help you: Lightroom - Installation Error - Exit Code 7

oindrilab86501148Author

Participating Frequently

Please find the screenshots

Legend

Hi oindrilab86501148,

Please refer CC Errors FAQ: How do I fix Exit code 6 or 7 while installing Adobe Creative Cloud?

Hope that helps!

Regards,

Sheena

oindrilab86501148Author

Participating Frequently

Not really... tried this atleast 6-7 times... I have been trying installing from last 48 hrs... tried everything possible... but no result

oindrilab86501148Author

Participating Frequently

Moving to that does not really help me... I have paid three times without need still unable to install ps and lr

Legend

I'm very sorry, could you insert a screenshot of the error you are referring to? Use the camera icon in the toolbar:

oindrilab86501148Author

Participating Frequently

Give me some time i will attached

oindrilab86501148Author

Participating Frequently

I m using windows 7 ultimate

Yes i m using my own laptop with full permission

Photoshop CC (2015), Lightroom (2015)

I m getting error 7 msg

Legend

Moving to Creative Cloud Download & Install

Community Expert

Community Expert

When you ask a question you need to provide some basic information

-Forum quick start https://forums.adobe.com/docs/DOC-5601

Mac or Windows, and EXACTLY which version of the operating system?

Recent Mac AND Windows operating systems have been known to cause "odd" problems

Are you using a computer Administrator account with full read/write permission?

Exactly which version of the program do you have that is causing problems?

What error message do you see?