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Participant
December 19, 2022
Question

Unable to download Photoshop app.

  • December 19, 2022
  • 1 reply
  • 240 views

I am unable to download any Creative Cloud apps. I simply get a popup saying I can find the app in my usual download location, but nothing is ever there.

I have tried Edge and Chrome.

No other sites are affected, only Adobe.

 

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
December 19, 2022

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

 

NOTE: for win 11 users havng a problem with the latest win 10 installer, use the older win 10 installer.