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rk46091853
Participant
May 19, 2017
Answered

Unable to edit Paypal details

  • May 19, 2017
  • 1 reply
  • 263 views

When trying to change paypal email I press edit and website is doing something but I am not able to edit my payments

This topic has been closed for replies.
Correct answer Sheena Kaul

Hi,

You will need to contact support through call/chat for this request.

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Please see Support FAQ: How can I contact Adobe for support?

Hope that helps!

Regards,

Sheena

1 reply

rk46091853
Participant
May 19, 2017

The same thing occurs on both linux and windows7 and on both firefox and IE.

Must update payment for uninterrupted service but I am not able to do it.

rk46091853
Participant
May 19, 2017

I only hope Adobe is not going to punish me and cancel my service because of their faults.

I don't see any options for card payment either, just paypal.

Sheena Kaul
Sheena KaulCorrect answer
Legend
May 20, 2017

Hi,

You will need to contact support through call/chat for this request.

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Please see Support FAQ: How can I contact Adobe for support?

Hope that helps!

Regards,

Sheena