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Participant
January 10, 2020
Question

Unable to input an older serial key - licensing server shut down?

  • January 10, 2020
  • 1 reply
  • 192 views

I have an older serial key for Adobe CS3 and when I try to activate it with the install CD, I constantly get the same error of connection failed. I did some searching and found this:

 

https://community.adobe.com/t5/get-started/cs3-activation-the-solution/td-p/9343026

 

For step 3. the author says to key in the old serial to get a new one. Where is this place where you can key in an old serial to get a new one?

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    1 reply

    ProDesignTools
    Community Expert
    Community Expert
    January 10, 2020
    eclyitAuthor
    Participant
    January 10, 2020

    Well thats great. Thanks for the response.